Q : What is Me2You ?
A : Me2You is a global social platform that aims to make good use of idle resources. It easily allows you to list things you don’t need in return for points that can be used to redeem items useful to you. We are different from other second-hand selling platforms because we promote gifting instead of selling - items are exchanged for points, which eliminates a lot of the hassle of price-fixing or bargaining.
Me2You also focuses on community. With the circle feature, you can gift items to the people you trust, be it your family, friends or people around the world sharing common causes. You can also review or rate users with every transaction, so you know what kind of people you are dealing with.
With the easy signup, intuitive user experiences, Me2You is a great tool in participating in the beyond things movement.
Q : What are sparks ?
A : Sparks are the “points” used in Me2You - they are not real money but are points you earn in trading and gifting. Sparks are used to redeem items that you want, and you receive sparks after gifting an item.
Q : How can I earn sparks ?
A : You will get a complimentary 500 sparks once you download the app. From there, you can earn more sparks by daily logins, gifting items, referring friends, and engaging with partner brands.
Q : What are circles ?
A : Circles are communities where you can put up and look for idle items. We have diverse circles, ranging from public ones to work or private circles. You can create or join private circles that are exclusively for family and friends, but there’s also the choice to join or create a public circle where you can share items with people having the same interest! With different communities targeting different causes, we aim to create a trusted environment where you can find items you love and trade without stress.
Q : How can I create or join a circle ?
A : In order to join a circle, go to Circle > Explore Circle. You will see a wide-range of circles with varying topics. Just press “Join” if you see anything you’re interested in and you’re all set !
To create a circle, press “+” on the homepage > Add circle. Just fill in relevant details and customise your circle. You’ll have a community where you can trade with people of similar interests in no time!
Q : How does exchanging work ?
A :
If you’re a gifter…
Once someone wants your item, you will get an item request. If you decide to trade with him, just accept the request and your item will be reserved for the receiver. Other people can still see your item, but is no longer able to send you requests. The only step left now is to deliver the item to your receiver. Once you do so, double tap the your transaction record to confirm delivery of the item. On the receiver’s confirmation that he received the item, you will receive sparks!
If you’re a receiver…
If something catches your eye, you just have to select “I want it!” to indicate your interest. The item would be reserved for you if the gifter wants to trade with you as well. Now, all you have to do is to come up with methods of delivery then wait for your item to arrive. Upon receiving of your item, remember to double tap your transaction page in order to transfer sparks to your gifter!
Q : How do I look for the stuff I like ?
A : In order to discover hidden gems, just go to the item page. There are three categories of items there - you can look at all items (including reserved and gifted goods), or those that are available and items that are shared specifically with the circles you are in.
Q : What does the “Reserve” tag mean ?
A : The blue reserve tag means you’re one step late - another user has submitted an item request and the gifter has decided to trade with him. You are no longer able to request for this item. However, there is still a chance that the deal may be off, so the item may once again be available. Stay tuned and keep your eyes open for items you like !
Q : What does the star function do ?
A : The star function allows you to keep tabs on items you have your eyes on. For example, a you really like may be reserved, but you can still star it so you can check on it regularly to see whether it is gifted or becomes available again. You can keep track of all the items you starred - just go to Profile and you will see a star button on the top right corner. By pressing into that button, you will be able to see your favourite items.
Q : Are there any restrictions to the items that can be put on the platform ?
A : You can put almost everything on Me2You - only food ( including drinks and alcohol ), medicine and illegal items are prohibited.
Q : How do I sign up ? Is the app free ?
A : Me2You is completely free. You can create a Me2You account either by registering a your email address, or signing in via one of the following: Google, Facebook or Apple. After this step, you have an account and are ready to gift !
Q : Something does not work. How do I report this problem ?
A : To report a problem, go to Profile > Report Bugs. You will be directed to an email page where you can tell us the problem you encountered and help us improve. When describing the problem, it would be helpful if you can include screenshots or videos. Providings us with details such as your phone system (Android/ iOS), the time you encountered this problem or the app version would also help us immensely in improving Me2You.
Q : Am I allowed to bargain a deal ?
A : There is no bargaining mechanism in Me2You, but you can always discuss with a potential gifter on what an ideal price would be. There’s always the possibility that he will be able to accomodate to your needs and adjust the required amount of sparks for an item.
Q : How do the partnerships work in Me2You ?
A : We partner with corporations to create private work circles exclusively for their employees. For partnership enquiries, please do not hesitate to contact us at hello@me2you.com